I am proud to introduce myself as a Retail Sales Specialist at Axon Business Systems LLC in Dubai, UAE. In my role, I go beyond the traditional boundaries of showroom sales. I am entrusted with the meticulous management of petty cash for day-to-day operations, ensuring the smooth functioning of our administrative tasks such as creating new item codes and customer codes for the ERP system. My commitment to precision is unwavering when it comes to handling our ERP system, and I adhere to stringent guidelines to ensure its seamless operation. Moreover, I proactively monitor price fluctuations and new product offerings from competitors, promptly reporting my findings to the management to stay ahead of the curve.
As a Sales professional, my responsibilities extend to effectively managing all walk-in customers and addressing inquiries related to our products or services. Once I've identified precise customer requirements, I take charge of preparing and sending comprehensive quotations that include various options to meet their needs. Throughout the sales process, I am dedicated to following up with clients, providing ongoing assistance and support until the transaction is successfully concluded.
Prior to my current role at Axon, I served as a Sales Executive at Sharaf DG in Dubai, where I excelled in providing exceptional customer service, guiding customers through product demonstrations, and ensuring they were well-informed about ongoing promotions. I believe that product knowledge is paramount in the rapidly evolving IT industry, which is why I actively participated in product training sessions and engaged in self-learning through reputable online resources to remain up-to-date with the latest technologies.
My journey in the sales field began at Finco Technologies Pvt Ltd in Colombo, Sri Lanka, where I managed key accounts, facilitated showroom sales, conducted product training for new staff members, and provided valuable assistance to the General Manager in preparing quarterly sales reports. In addition to nurturing client relationships, I actively contributed to the organization's success by troubleshooting IT-related issues and overseeing timely deliveries from the technical department.
With a rich history of driving sales growth, fostering client relationships, and staying at the forefront of industry advancements, I am excited to share my experiences and expertise with you through this portfolio. Thank you for visiting, and please feel free to explore my accomplishments and learn more about my journey in the world of retail sales and IT solutions. If you have any inquiries or opportunities for collaboration, I would be delighted to connect with you.
